Shipping policy

Shipping Policy

Every shipping policy is different and there is no one-size-fits-all approach. A well-thought-out shipping policy not only helps you proactively set the right expectations
around shipping times and costs, but it also becomes an asset whenever customers come with questions about their orders.

ORDER PROCESSING:
Please allow 72 hours to process your order. Expect an email within 72 hours to let you
know your order is on the way!

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 20 miles of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Orders placed before 12:00AM during store hours will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open. When your order is ready for delivery, you will receive an email with real-time tracking information.

FLAT RATE SHIPPING
Orders are generally shipped within 72 hours using United States Postal Service. Flat rate shipping fee of [fee] applies to orders shipping to [locations outside local region]. Optional: We do not ship outside of United States at this time.

DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.
For simple flat rate shipping: We offer $X flat rate shipping to [list countries].
You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $75).

For multiple shipping options, you can list carrier options, prices, and delivery times
in a table.

Shipping Option; Estimated Delivery Time; Price
Option 1; X to X business days; $X
Option 2; X to X business days; $X
Option 3; X to X business days; $X

INTERNATIONAL SHIPPING:
We offer international shipping to the following countries: [list of countries].
At this time, we do not ship to [list of countries].
If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.

Shipping Option; Estimated Delivery Time; Price
Option 1; X to X business days; $X
Option 2; X to X business days; $X
Option 3; X to X business days; $X

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Antic Emporium is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at marlopez19768@outlook.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at marlopez19768@outlook.com.